POP3 stands for "Post Office Protocol 3" and is the recommended method for backing up emails.
POP3 works via the use of a mail client (such as Outlook, Thunderbird, or Apple Mail). The mail client connects to the server where your emails are initially received, downloads a local copy of the email to your device, and deletes the copy of the email on the server. This not only ensures your emails are safely backed up on any devices you set up POP3 on, but also clears up space on the server for future incoming emails or, more importantly, website files and databases.
To set up POP3 for your WebHostingPad emails, you will need to input the following settings into your mail client of choice:
Mail Server Username: username@yourdomain.com
Incoming Mail Server: serverXXX.webhostingpad.com
Incoming Server Port (POP3): 995
Outgoing Mail Server: serverXXX.webhostingpad.com
Outgoing Server Port (SMTP): 465
You will want to use authentication for the outgoing mail server.
You will want to use SSL for both incoming/outgoing.
The Mail Server Username is just the email address you are setting up POP3 for.
Your Incoming and Outgoing Mail Server are the server your hosting account is located on. It will look something like one of these, where the XXX is a number:
scXXX.whpservers.com
gnXXX.whpservers.com
serverXXX.webhostingpad.com
There are a couple of ways to find your server if you do not remember:
- Check the Welcome Email you received when you signed up for your hosting account. The server name is included in this email.
- In a web browser, try going to one of the following URLs (where yourdomain.com is your primary domain name):
- yourdomain.com/config
- yourdomain.com/cpanel
- The URL will automatically change itself to your server name followed by a colon and a number (:2222 or :2083). Do not include the :XXXX when you enter the server name into your mail client.
- Login to your WebHostingPad client area at webhostingpad.com/login, then navigate to "Services > My Services", click on your hosting account, and scroll down to the "Hosting Information" section. Your Server Name will be listed there.
- If the above methods don't work, you can contact us at any time to ask for assistance.
Once you enter these settings into your mail client, your WebHostingPad email should start syncing to your device. Please allow some time for the initial sync to complete.
